Welcome to Asoph’s FAQ section, where we answer all your burning questions about our curve-loving fashion! Whether you’re curious about sizing, shipping, or how to style our latest bodycon dresses, we’ve got you covered with bold answers that match our bold designs.

PRODUCT QUESTIONS

What makes Asoph clothing special?
Every Asoph piece is designed to celebrate your curves with fashion-forward basics and statement pieces. From our $10.50 corset bralettes to bold-print midi dresses, we combine quality fabrics with inclusive sizing to create wardrobe essentials that make you feel confident.
How do I choose the right size?
Our items are designed to flatter every curve, but we recommend checking individual product measurements as our sizing may differ from standard sizing charts. If you’re between sizes or unsure, size up for comfort or down for a more fitted look.
Do you offer matching sets?
Absolutely! Browse our Basics Sets collection for perfectly coordinated 3-piece sets (hello, $31.49 deals!) that take the guesswork out of styling.

SHIPPING & DELIVERY

Where do you ship?
We ship worldwide (excluding some Asian and remote regions). If your country isn’t listed at checkout, email us at [email protected] – we’ll notify you if shipping becomes available!
What are my shipping options?
Choose what matches your style:
🚀 Express Shipping ($12.95): 1-2 day processing + 10-15 day delivery via DHL/FedEx with real-time tracking
🎁 Free Standard Shipping: On orders over $50 via EMS (1-2 day processing + 15-25 day delivery)
How can I track my order?
Tracking numbers are emailed as soon as your package ships from our Cambridge Place warehouse. Follow your fashion from Fork to your front door!

PAYMENT & SECURITY

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal – all secured with industry-standard encryption to keep your transactions safe.
Is my payment information secure?
Absolutely! We process all payments through PCI-compliant systems and never store your full payment details on our servers.

RETURNS & EXCHANGES

What’s your return policy?
If something doesn’t fit your curves quite right (though we design every piece to flatter!), you have 15 days from delivery to initiate a return. Email our style squad at [email protected] – we’ll guide you through our hassle-free process.
Do you offer exchanges?
Currently we only process returns, but you’re welcome to place a new order for your desired size or style. Our VIP customers often say this is faster anyway!

ACCOUNT & TECHNICAL

How do I reset my password?
Click “Forgot Password” on the login page and we’ll email you a secure link to create a new one. Your account security is as important to us as your style!
Why can’t I see some products in my region?
Some items may be restricted based on shipping regulations in your country. If you’re seeing limited options, try changing your shipping address or contact us for alternatives.

Still have questions? Our style squad is ready to help! Email us at [email protected] or shop now to start your Asoph style journey.